Our Terms and Conditions.
TOUR GUIDING ONLY:
Half Day Full Day
English Language. Prices from £130 £190
Foreign Language. Prices from £160 £220
DRIVER GUIDING: (includes driver guide, insurance, car and fuel). Indicative prices from £380 for Full Day and £240 Half Day. All prices are determined before the booking.
There is no Booking Fee. All fees and conditions should be agreed in advance of the tour. Convert any of the prices above into your own currency here http://www.xe.com
NOTES AND DEFINITIONS
The above are guidelines. Fees and conditions should be agreed with the guide in advance
A half day is defined as four hours in the morning or four in the afternoon. A full day is normally eight hours.
Tours are paid for in advance. For cancellation condition see paragraph 4. Payment can be made either via bank transfer or PayPal. In case of PayPal payment there is an additional 3% to be paid for PayPal commissions.
3. Supplementary hours.
On a full day lasting more than eight hours or a half day lasting more than four hours, a supplementary payment for each additional hour is normally due in the measure of £18 per additional hour.
Tours are paid for in advance. If you cancel a booking up to 30 days in advance you receive a 75% refund. Cancellations between 30 and 10 days before the tour receive a 50% refund. There is no refund if you cancel within ten days of the tour or are not at the organised departure or pick-up point, but we may give a discretionary partial refund up to 50% if there are compelling circumstances or if we were able to re-sell the day. If we have to cancel a tour you receive a full refund of the amount paid and that is the extent of our obligation. Food, accommodation, admissions and boat trips are not included in the price of the tour. Ferries to and from the islands are not included. For any question please call us on +44 (0)7814519934. It should be noted that holiday insurance should cover you for any unforeseen circumstances, like illness or delays causing you to miss your tour. Check with your insurance provider.
5. Driver Guiding.
The price of a driver/guide assumes a maximum of four guests (unless agreed otherwise in advance) and includes the services of a properly insured driver/guide with car, also fuel, taxes and any ferries or bridge tolls. Entrance charges are not included.
6. Board and Lodging.
An allowance for dinner, bed and breakfast where overnight stays are involved, is required. This is normally £70.
7. Travel expenses.
A charge will normally be made for reasonable travel to the meeting place.
8. Only for tours from Invergordon. If your ship fails to dock you will receive a refund of the 80% of the cost of the tour minus the PayPal commissions, if you had paid via PayPal. If we have to cancel a tour you will receive a full refund of the amount paid and that is the extent of our obligation. Food, accommodation, admissions and boat trips are not included in the price of the tour.
Making a booking implies the acceptance of all of the above conditions.